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Posted
5 hours ago, Thruster88 said:

Ozrunways and other EFB's are very much official documents,  they contain the ERSA and ALL other documents needed for flight or a ramp check.

While a faithful reproduction of an official document ERSA is as valid as the origional - additional information / modifications does not fall under this accepted understanding.😈

Posted

My understanding is that while there are a lot of things that can be published in ERSA the required information is significantly less.

Perhaps AirServices can provide a required info document. 

 

Under consumer law if the owner of an airport publishes the fees on their website, as many councils do, they would be covered.

ie the info needs to be available, but not easily available.

 

Posted (edited)
3 hours ago, BurnieM said:

 

 

Under consumer law if the owner of an airport publishes the fees on their website, as many councils do, they would be covered.

ie the info needs to be available, but not easily available.

 

If the customer (pilot) must search for the fee/price/charge information, the intent of the law requiring readily available pre knowledge of the cost, has not been met.

You can see the price of vehicle fuel as you approach the service station.

The restaurant menu charges are on the door/window as you enter or on the menu itself.

Your grocery items all have clearly labeled cost.

An investigation service eg my car pulls to the right when breaking, may not have a firm cost however the service provide is obliged to give an estimate (could be an hourly charge with parts ??) when asked for - this should be in writing. The prudent/professional service provider will contact the customer, to advise of any increase in the estimate, with justifications, prior to completing the work.

 

Every service or good you consume/use, that incurs a charge/fee, is obliged to advise you of the cost before you commit.

The advice method should be such that the provider can legitimately & demonstrably claim the the customer did know, before accepting the service/good.

 

NOTE: I am not ingesting that every good/service provider meets the standard. This is no excuses for not trying to improve the situaton (fees in ERSA). 😈

Edited by skippydiesel
Posted

Okay.

For Shellharbour (YSHL) it says;

"REMARKS
1. AD Charges: All ACFT"

It lists the website (www.shellharbourairport.com.au) but does not explicitly say prices are on the website.

 

The Fair Trading website complaints page is https://www.nsw.gov.au/departments-and-agencies/fair-trading/complaints-and-enquiries?gad_source=1&gad_campaignid=23435143831&gclid=EAIaIQobChMIwbve_I2LlQMVdWQPAh2LozhGEAAYASABEgJ6tPD_BwE

 

My best guess is that NSW Fair Trading will say this is adequate although not optimum but feel free to formally complain so we can confirm this (or not).

 

Posted

Hi BurnieM,

 

Not sure what your point is, other than to show another airport not posting their aircraft movement fees in ERSA.

 

I could not find any fees on the web page you supplied.

Even if I had, this does not change the thrust of my argument that fees should be in ERSA, not on some obscure web site or with a third party informant.

 

Are you supporting  or against my position on this?

 

😈

 

 

Posted

It takes six months to get an update onto ERSA. It is simply not practical to show fees. People would then be complaining that the info was out of date.

  • Agree 1
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Posted
12 minutes ago, pmccarthy said:

It takes six months to get an update onto ERSA. It is simply not practical to show fees. People would then be complaining that the info was out of date.

Not needed in ERSA, add item to pre flight planning list (if it's not there all ready).  The Avdata charges fees list is great (Thanks for that lead by a forum member).

Like the weather forecast the fees info is need pre flight, especially if it's of concern (99% fees are reasonable).

  • Like 2
Posted
11 minutes ago, pmccarthy said:

It takes six months to get an update onto ERSA. It is simply not practical to show fees. People would then be complaining that the info was out of date.

If it takes 6 months it will reflect the owners annual update (if any).

 

There are airfield owners who post their fee schedule in ERSA. I wonder how they manage this astonishing feet of compliance with consumer expectation/law?

 

Got to say, for a document that has 4 publications/annum, specifically to remain current, the idea that it takes 6 months to make a change/enty sounds a little implausable.

 

Am I correct in my impression, that you are a supporter of not disclosing airfield fee structures? 

 

If so please, make your argument for not posting your airfield fee structure in ERSA.

😈

Posted
3 minutes ago, Blueadventures said:

Not needed in ERSA, add item to pre flight planning list (if it's not there all ready).  The Avdata charges fees list is great (Thanks for that lead by a forum member).

Like the weather forecast the fees info is need pre flight, especially if it's of concern (99% fees are reasonable).

Yet another supporter of not disclosing airfield fees in the official document ERSA - Please make your argument for this support of non compliance with consumer law.😈

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