Delivery

[BrendAn]

2 hours ago, facthunter said:

I've got stuff From a retailer (in Qld) that ends up Coming from their supplier. I think that's a fairly common practice and better than getting it in stock and resending it to you. Nev

To advertise something as stocked in Australia and then it comes from China is dishonest

[facthunter]

If they are an official  agent and you get the Price you accepted?  I put in for An English built Ford on special and they ran out and then had to get another one for the same discount.  I could be an agent for something Made anywhere. My job would be to get it to you. . I sold "built to the customers spec" Air-compressors. I didn't build them. A professional NAME Brand did.  All I had to do was get Paid for what I had already Paid for. Nev

[BrendAn]

51 minutes ago, facthunter said:

If they are an official  agent and you get the Price you accepted?  I put in for An English built Ford on special and they ran out and then had to get another one for the same discount.  I could be an agent for something Made anywhere. My job would be to get it to you. . I sold "built to the customers spec" Air-compressors. I didn't build them. A professional NAME Brand did.  All I had to do was get Paid for what I had already Paid for. Nev

I am talking about Chinese companies advertising as australian with stock in Australia 2 to 3 day delivery.  Then you wait a month and get every excuse under the sun about why it's taking so long.

Completely different to what you are talking about. This has happened to me several times, eBay is the worst for it .

[FlyBoy1960]

it happens all the time on eBay and other platforms. It will tell you the items are located in Australia, normally Melbourne for some reason. It then quotes 2 or 3 day delivery times Australia wide. If you do  some more digging you will see their company name risingsunxxx is based in China even though they have all of the Australian details. I have complained to eBay hundreds of times but they don't do anything because the sellers have tens of thousands of sales, some in the hundreds of thousands. They also operate several accounts under different names of the same products which are a breach of eBay's rules.

They get around this by having some products advertised as the product price plus delivery, the other site will have a product price (which is more expensive) including delivery. If you add the first price together with the delivery you end up with the exact same price on the 2nd selling site.

The whole system is absolutely corrupt and the only person who benefits is eBay or the other selling platform because no matter what happens they still get the commission and you have to wait months sometimes for products that were advertised as 2 or 3 day delivery.     Buyer be aware!

Edited Thursday at 05:57 AM by FlyBoy1960

[facthunter]

Yes, you have to be careful. Some of these adverts are a complete SCAM. I can't recall ever using eBay.  Nev

[kgwilson]

Most things that you buy are made in China these days. There are plenty of retailers selling on line, especially Ebay, exactly what you can buy from China direct at often less than half the price. I buy stuff through Ali Express, usually free delivery if costing more than $15.00 and identical to that purchased from an on lime Australian based retailer. Moreover their delivery service is excellent. It will be packed & shipped within 24 hours mostly & everything is tracked even things costing $5.00. The slowest part of the delivery is when the item is cleared from Australian customs. Small things are delivered by Australian Post & it often takes twice as long than from order to customs clearance. Larger things come by courier & I have had stuff from China in under 10 days from placing the order.

[FlyBoy1960]

don't start me on how the shipping is so cheap to send from China to Australia. It would normally cost 5 times more to send the same item from Sydney to Canberra and take probably longer

[BrendAn]

7 minutes ago, kgwilson said:

Most things that you buy are made in China these days. There are plenty of retailers selling on line, especially Ebay, exactly what you can buy from China direct at often less than half the price. I buy stuff through Ali Express, usually free delivery if costing more than $15.00 and identical to that purchased from an on lime Australian based retailer. Moreover their delivery service is excellent. It will be packed & shipped within 24 hours mostly & everything is tracked even things costing $5.00. The slowest part of the delivery is when the item is cleared from Australian customs. Small things are delivered by Australian Post & it often takes twice as long than from order to customs clearance. Larger things come by courier & I have had stuff from China in under 10 days from placing the order.

I purchased a remote control kit for a hiab off AliExpress for $1800 with warranty. A genuine hiab kit is $15000.  It worked great for a while then stopped,I sent the seller a warranty claim and they won't respond at all. I guess they may have sold thousands that failed so they probably disappear and start up under a new name.

[facthunter]

There's always those who take a short cut and give the others a Bad name. Nev

[Moneybox]

8 hours ago, BrendAn said:

I purchased a remote control kit for a hiab off AliExpress for $1800 with warranty. A genuine hiab kit is $15000.  It worked great for a while then stopped,I sent the seller a warranty claim and they won't respond at all. I guess they may have sold thousands that failed so they probably disappear and start up under a new name.

I try to buy all online orders with payment through PayPal. There are two reasons. 1. My credit card is not exposed to an unknown supplier and 2. In most cases I’m covered by the PayPal guarantee. If something doesn’t show up or fails to operate as expected, then if the supplier won’t work it out PayPal can stop or reverse the payment.

 

They’ve saved me on a few shonky deals.

[BrendAn]

1 hour ago, Moneybox said:

I try to buy all online orders with payment through PayPal. There are two reasons. 1. My credit card is not exposed to an unknown supplier and 2. In most cases I’m covered by the PayPal guarantee. If something doesn’t show up or fails to operate as expected, then if the supplier won’t work it out PayPal can stop or reverse the payment.

 

They’ve saved me on a few shonky deals.

my remote setup worked fine for 6 months before it failed , paypal won't cover it after that time.i do use paypal.

[BrendAn]

while on the subject of buying stuff.  have floods turned into a large corporate since the new owners took over. a few weeks back i drove out there to purchase 618 carb sockets, the price was nearly double from last year. they found the said parts for me and i went to pay and was told sorry we don't do transactions under $100 would you like to buy something else to get above that. 

no thanks, i was there to buy what i needed nothing more and left. getting them online now. 

Edited Thursday at 05:23 PM by BrendAn

[BurnieM]

Yeah, thats just weird.

They have already located it and presented it to you and the transaction fee is small.

 

I have seen other business do these pointless things and I just walk away.

Thankfully I am seeing less businesses doing this in the last year.

 

[BrendAn]

32 minutes ago, BurnieM said:

Yeah, thats just weird.

They have already located it and presented it to you and the transaction fee is small.

 

I have seen other business do these pointless things and I just walk away.

Thankfully I am seeing less businesses doing this in the last year.

 

i thought it was a bit odd considering most rotax parts would be sold to recreational  pilots rather than big business.

[skippydiesel]

Bert Flood Imports is starting to sound a tad "sketchy"

 

😈

[BurnieM]

8 minutes ago, skippydiesel said:

Bert Flood Imports is starting to sound a tad "sketchy"

 

😈

 

Not sketchy just not acknowledging what they are.

Probably they want to be a distributor only and not deal with the general public.

Only problem is they do not have much of a 'retail' network and LAMEs that do act for them do not want to deal with small part purchasing home builders.

 

[skippydiesel]

1 hour ago, BurnieM said:

 

Not sketchy just not acknowledging what they are.

Probably they want to be a distributor only and not deal with the general public.

Only problem is they do not have much of a 'retail' network and LAMEs that do act for them do not want to deal with small part purchasing home builders.

 

Naa!

 

Last time I wanted a part - The, young sounding, sales person could not offer any assistance - I had to supply the part number, without the past informed help/reassurance.

 

Now we have a Rotax promotional event,  that seems to have been organised by a first year school kid.

 

The past customer service/professionalism seems to have evaporated - use whatever word you wish, "sketchy" seems to fit the bill for me.

 

😈

 

 

 

 

[facthunter]

Low volumes and tough times mean staying in Business is not easy or assured. Nev.

[BrendAn]

48 minutes ago, facthunter said:

Low volumes and tough times mean staying in Business is not easy or assured. Nev.

What's that got to do with $100 minimum orders. The transaction fee is miniscule and the parts are on the shelf in a tiny warehouse. I could have given them $80 and got my parts if not for the 100 minimum. 

Knocking back customers is not good business practice. 

I can walk into multi spares or maxi parts and buy a single wiper blade for $ 20 if I want and they are thousands of times larger than floods. I reiterate this is only since floods sold the business, never had a problem before.

Edited yesterday at 02:39 AM by BrendAn

[BurnieM]

What actually is the ownership structure of Bert Flood Imports ?

 

Based on meeting John Rowley from CFS Aero (UK) at Parkes in 2024 I though they had purchased Floods.

All the searches I perform now say they are privately owned implying that Gary Flood own them.

 

Anybody have any solid info ?

 

Edited yesterday at 03:17 AM by BurnieM

[BrendAn]

7 minutes ago, BurnieM said:

What actually is the ownership structure of Bert Flood Imports ?

 

Based on meeting John Rowley from CFS Aero (UK) at Parkes in 2024 I though they had purchased Floods.

All the searches I perform now say they are privately owned implying that Gary Flood own them.

 

Anybody have any solid info ?

 

Gary flood has retired and sold up I thought but Iay be wrong